Front Office Host

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Front Office Host is an integral part of Latham’s Workplace Experience team. This role will be responsible for setting the stage for a positive and productive stay and utilizing a customer interaction system to provide high-quality, knowledgeable and consultative customer service and administrative support. This role will be located in our Paris office. Working hours are 8 hours a day with a one-hour break, Monday to Friday. The presence of at least one team member is required between 7:45AM and 7PM.

The recruitment process consists of an online video interview, followed by two rounds of interviews in the Paris office with the management team and HR. 

Other key responsibilities include:

• Offering a genuine welcome to all visitors and personnel; escorting internal and external clients to their destination
• Anticipating client needs through meticulous preparation and organization
• Maintaining Guest Services and other relevant inbox communication and ensuring one-stop resolution service to clients
• Assisting with various ad hoc tasks including, but not limited to: phone reception, booking and setup of conference rooms, answering to taxi or food requests, catering setups for breakfasts and lunches, assisting during major events, and other administrative tasks
• Ensuring that workstations, offices, and collaboration spaces are presentable, equipped, configured to customer specifications and ready for use

We’d love to hear from you if you:

• Are passionate about providing a high standard of customer service
• Exhibit well developed and professional interpersonal skills, including the ability to interact effectively with people at all organisational levels of the firm
• Display IT fluency, including proficiency in Excel

And have:

• Excellent English skills (written and verbal). Knowledge of other foreign languages is beneficial
• Organisational skills needed to manage time well, prioritize effectively, and handle multiple deadlines
• The ability to handle confidential and sensitive information with the appropriate discretion

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Lunch vouchers
• Health insurance as well as group income protection and life assurance
• A profit sharing plan
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. #LI-EH1